YOUR TRUSTED PARTNER
Tailored Customer Care Solutions
YOUR TRUSTED PARTNER
Tailored Customer Care Solutions
Do You Have A Project We Can Help With?
Specialists In Multilingual Customer Care
Paradox employs more than 200 associates, managed by an excellent management team with extensive international experience. We are very proud of our multicultural working atmosphere.
GERMAN | ENGLISH | HUNGARIAN | ROMANIAN | CZECH | SLOVAKIAN
Customer Care Support
Optimized strategy with the right mix of human and digital solutions.Reduce Service Cost
Our experts identify opportunities for monetizing support calls and design tailored programs.
Technical Support
Our dedicated team of experts are always here for you 24/7/365.24/7
With high-end IT infrastructure, experts in different area, Paradox is the partner that can help you to reduce your costs.
Lead Generation
We focus on running efficient operations and working sustainably.Efficient Operations
Our highly experienced team helps transform cost centers into revenue-generating centers.
Marketing & Sales
We offer tailored solutions across all stages of the customer journey.Improving Customer Retention
With our operational excellence we are your global partner for today and tomorrow!
Outsourcing Partner = Reducing Cost
Choosing an outsourcing partner can be a challenge. You need a partner that can maximize the customer service channel, reduce costs and provide consistency with a team that is trained and empowered to ensure your customers stay positively connected to your brand. You need more than just a provider, you need a trusted partner. When you choose Paradox Consulting as an outsourcing partner, you get the complete service. You don’t need to care about office costs, infrastructure, workers, sick leave, holidays, insurance, taxes. It also leaves you more time to focus on your business.
Looking for a great career opportunity? JOIN OUR TEAM!
Our Core Values
Our highly experienced team helps transform cost centres into revenue-generating centres. Our experts create efficiencies with your support structure, identify opportunities for monetizing support calls and design tailored programs to your customer segments and brand promise.
With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow!
Latest News
New Building in Novi Sad
We are very proud of our new headquarters building. Our brand new 3 levels building is designed to support
Banja Luka Office
Our first office in Bosnia & Herzegovina We are opening a business unit in BANJA LUKA. JOB POSITIONS OPENINGS
Paradox School
Paradox Consulting makes a selection of candidates and enrols into Paradox School only those candidates who would be hired