Focus on Exceptional Service

Paradox Consulting

We are the leading Serbian outsourcing provider of customer care, marketing research, sales, technical support through our contact centres in Novi Sad, our branch office in Banja Luka and our home office agents!

If you are looking for a world class outsourcing service provider, you are in the right place. Set up under German supervision, we offer a full range of services to major German clients and their customer bases. Paradox delivers assistance and support (inbound), customer care support for one of the leading German companies in the area of Catalogue and Online sales.

We are very proud of our multicultural working atmosphere.

Our brand new building is designed to support great working environment.

Meet Our Team

Paradox employs more than 200 associates, managed by an excellent management team with a lot of international experience.

Our team consists of a young and motivated workforce (50 % of the customer services Professionals are under age of 35, 65% of them are university graduates).

We are very proud of our multicultural working atmosphere and our brand new building designed for a great working environment.