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Specialists In Multilingual Customer Care

Paradox employs more than 200 associates, managed by an excellent management team with extensive international experience. We are very proud of our multicultural working atmosphere.

GERMAN | ENGLISH | HUNGARIAN | ROMANIAN | CZECH | SLOVAKIAN

Customer Care Support

Optimized strategy with the right mix of human and digital solutions.

Reduce Service Cost

Our experts identify opportunities for monetizing support calls and design tailored programs.

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Technical Support

Our dedicated team of experts are here for you 24/7/365.

24/7

With high-end IT infrastructure, experts in different area, Paradox is the partner that can help you to reduce your costs.

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Lead Generation

We focus on running efficient operations and working sustainably.

Efficient Operations

Our highly experienced team helps transform cost centers into revenue-generating centers.

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Marketing & Sales

We offer tailored solutions across all stages of the customer journey.

Improving Customer Retention

With our operational excellence we are your global partner for today and tomorrow!

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INTERNATIONAL OFFICES

Outsourcing Partner = Reducing Cost

Choosing an outsourcing partner can be a challenge. You need a partner that can maximize the customer service channel, reduce costs and provide consistency with a team that is trained and empowered to ensure your customers stay positively connected to your brand. You need more than just a provider, you need a trusted partner. When you choose Paradox Consulting as an outsourcing partner, you get the complete service. You don’t need to care about office costs, infrastructure, workers, sick leave, holidays, insurance, taxes. It also leaves you more time to focus on your business.

Looking for a great career opportunity? JOIN OUR TEAM!

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Our Core Values

Our highly experienced team helps transform cost centres into revenue-generating centres. Our experts create efficiencies with your support structure, identify opportunities for monetizing support calls and design tailored programs to your customer segments and brand promise.

With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow!

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