Who We Are?

We are the Paradox

One of the leading Serbian outsourcing providers of customer care, marketing research, sales, technical support trought our contact centers in Novi Sad, our branch office in Belgrade, and work at home agents!

If you are looking a world class outsourcing service provider, you are on the right place. Set up under German supervision, we offer full range of services to major German clients and their customer bases Paradox delivers assistance and support (inbound), customer care support leading German company in area of Catalogue sales.

Paradox Team

Paradox employs more than 100 associates, managed by excellent management team with a lot of international experience.

Our team are young and motivated workforce (50 % of the customer services Profesionals are under 35 years old).

Most of them are university gradates.

We are very proud on our multicultural working atmosphere.

Customer care support

Technical Support

Back Office

Acquisition and Sales


Inbound and Outbound campaign

Lead generation

Direct marketing

Quick Facts


Novi Sad - Head office
Belgrade - Branch Office



Country/Markets served:

Austria, Germany, Switzerland, Australia, Hong Kong, Singapure, UK, USA, United Arab Emirates

Year established: