Services

CALL CENTER

ENGINEERING CONSULTING

PARTNER OF RICO TRAINING CENTER - ACCREDITED TRAINING INSTITUTE IRU ACADEMY
www.ricotrainingcentre.co.rs

WRITING PROJECTS FOR GRANTS FROM THE EU FUNDS

Call Center

Our main activities in Call Center area is Customer Care Support. More than 100 agents, with excellent German language skills are working on several inbound and outbound projects. We have young and motivated workforce (60% of the customer services Profesionals are under 35 years old). Most of them are university gradates.

We are very proud on our multicultural working atmosphere.

Also we are working on:

  • Technical support
  • Back Office
  • Lead Generation, Direct Marketing
  • Sales
  • Collections

Our main focus:

  • Reduce service cost
  • Improving customer retention
  • Increasing revenue

Engineering Consulting

Paradox Consulting optimises the procurement and product costs of medium-sized companies. The implementation-oriented multi-national consulting firm lets the success of its projects speak for itself. Naturally, one hundred percent concentration is devoted to each individual client’s company by Paradox Consulting.

On the projects, local know-how is combined with proven international management experience. The inter-disciplinary teams that are composed of sales personnel and engineers possess consulting experience that has been obtained from companies in diverse industries. With local partners in America, Asia and Eastern Europe, the cost cutters offer their clients a truly global pool of knowledge.

Partner of Rico Training Center - Accredited Training Institute IRU Academy

Also we are center for education CPC Manager, ADR certificate, Digital tachograph, CPC Professional Drivers, IRU Academy. Also Safety advisor in transport of dangerose goods ADR 2011.

Our instructors, with certified from IRU Academy will provide excellent knowledge in transport area.

More info: www.ricotrainingcentre.co.rs

Writing projects for grants from the EU Funds

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